We gladly accept returns and exchanges on stock and standard items. We do not accept returns on custom or personalized items. There is a 20% Restocking fee which will be reflected in your refund.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Custom, personalized, and sale items are FINAL SALE.
We don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
- Digital downloads
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Items must be in original packaging and unused. I reserve the right to deny returns or exchanges if the item shows wear or use.
Please contact us before returning any items. We will not accept any return or exchange without hearing from customers first. You can contact us at firstname.lastname@example.org